Winning businesses start with smarter experiences.
Browse stories →
19 / 19 stories
55%+
resolved by AI, no handoff
F&BAI AgentVoice of Customer→
96%
shorter handling time
F&BAI Agent→
50%+
survey response rate
TravelAI AgentVoice of Customer→
~90%
after-sales chats handled by AI
RetailAI Agent→
~95%
conversations AI-assisted
AgricultureAI Agent→
~60%
automated in 6 weeks
TravelAI Agent→
>30%
of QR scans leave feedback
MediaVoice of Customer→
87%
of chats handled by AI
ManufacturingAI Agent→
MOSS elevates multi-channel service standards with Filum.ai
RetailAI Agent→
“At Orgalife, we’ve learned that listening is not just about asking customers. It’s about organizing feedback, acting on…”
HealthcareVoice of Customer→
“Thanks to Filum.ai, Gohub can support customers worldwide 24/7, across all time zones. Faster response times, centraliz…”
TravelAI Agent→
70%
faster request handling
RetailAI AgentVoice of Customer→
“Integrating Filum AI into our customer service system at Giá Kho is a natural step forward in our development journey.…”
RetailAI Agent→
95
CSAT · 26 stores
BeautyVoice of Customer→
90
CSAT · 4 branches
EducationVoice of Customer→
30%
revenue increase
RetailAI AgentVoice of Customer→
87
patient CSAT
HealthcareVoice of Customer→
“We use NPS surveys to gather customer feedback. With Filum’s tools, we can quickly collect responses and take timely ac…”
RetailVoice of Customer→
91%
CSAT · 19+ branches
BeautyVoice of Customer→
2,140,000
Handled by Filum AI today, across SEA
